Full-Time Help Desk Technician
Job Description
Air Tindi Ltd. prides itself on safety, customer satisfaction and professionalism. With a team of dedicated employees it remains in the forefront of fixed wing charter and scheduled service operations in Northern Canada. We are currently seeking applications for:
Help Desk Technician
Reporting to the IT Manager, the Help Desk Technician is the first contact for end users both locally and remotely requiring assistance. A knowledge of network architecture, and experience with a broad range of devices (PC, mobiles, laptops etc) will assist you in providing professional customer service (and training) to our employees and customers. The help desk technician assist’s with maintenance of all internal communication systems and diagnoses and resolves IT issues as they arise. After hours support is provided by this role through participation in on-call rotation.
The Help Desk Technician will be working Monday – Friday in Yellowknife, NT.
Successful applicants will have a College degree in Computer Science (or equivalent) with 2+ years of relevant user support experience. Knowledge and experience with Microsoft products, MS 365 and MS Office Suite are required. MCP, Cisco, A+ (or others) certification is an asset. Must have a valid driver’s license.
Air Tindi Ltd. Offers:
• competitive wages and a full benefits package
• Northern Living Allowance
• company sponsored events
• local discounts on fuel, gym memberships etc.
• discounted airline travel for employees and family members with various large airlines
For more information on our company and full description of the position, please check out our website at: www.airtindi.com
How to Apply
Applications can be emailed directly to: humanres@airtindi.com
We thank all interested applicants but only those selected for an interview will be contacted.
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