Full-Time INSIDE SALES REPRESENTATIVE
Job Description
Wajax
INSIDE SALES REPRESENTATIVE
Yellowknife, NT
The Opportunity
Obtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer’s buying experience.
Provide consistently high levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.
The Role
• develop and maintain confidential client information utilizing Wajax’s CRM software
• manages Customer Satisfaction with all existing customers by delivering the utmost in customer service
• determine customer requirements and expectations in order to recommend specific products and solutions
• recommend alternative products based on cost, availability or specifications
• increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items
• respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner
• after hours on call rotation
How to Apply
Apply at www.wajax.com/careers
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