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17 Feb 2023

Term Position Service Officer

Union Of Northern Workers –  Yellowknife, NT

Job Description


Service Officer
1 year term – Yellowknife NT

The UNW is a membership driven Union comprised of approximately 7,000 members throughout the Northwest Territories, made up of public servants and various private employer groups. As the North’s largest Union, the UNW prides itself in its unique and diverse membership. As a component of the Public Service Alliance of Canada, the UNW enjoys the advantage of both regional and national representation in Canada.

Duties: Reporting to the Director of Membership Services the incumbent provides representation for members in an assigned area by answering requests for general information and advice, researching, investigating and processing grievances, including attending grievance hearings with employers, researching precedents, interviewing potential witnesses, and preparing and presenting case summaries for referral to arbitration; assists bargaining units with formalizing proposals for bargaining; representing members at competition and/or job evaluation appeal hearings, researches, analyses, and evaluates information on benefits and working conditions for use in the negotiation and union/ management consultation processes. Facilitating and coordinating training with members.

Qualifications: A Bachelor’s degree in Industrial Relations or Human Resources or another relevant Bachelor’s degree or a minimum of three years experience in a similar position. Experience with education is preferred. Equivalencies may be considered. Mature judgment with a strong background of experience in advocacy, leadership, research, and negotiations; strong interpersonal skills and ability to deal diplomatically and persuasively with Employers and Union members; willingness to work irregular hours and travel throughout the Northwest Territories; requires computer skills (Microsoft Office, email, databases and spreadsheets). A criminal records check may be required.

Salary Range: $112,547.92 – $127,027.36 (expired salary)

Deadline: 5:00 p.m. February 17th, 2023

Please Note: Only candidates selected for an interview will be contacted.

Suite 400 – 4910 53 Street
Yellowknife, NT X1A 1V2
Toll Free: 1-877-906-4447

How to Apply

Interested persons may submit their resume of qualifications and experience in confidence to Anne Marie Thistle, Director of Membership Service, Union of Northern Workers. Suite 200 5112 52nd Street, Yellowknife, NT X1A 1T6, or by FAX: (867) 920-4448, or by e-mail

Job Categories: Other. Job Types: Term Position. Salaries: 100,000 and above. Advertised until: 2023-03-19

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